Holiday Let Success | Vacation Rental | Marketing | Elaine Watt | Property Investing | Short Stay | Holiday Rental | Increase Bookings | Reduce Costs | Save Time | Property Management
The Definitive guide to Holiday Let Success | Vacation Rental | Short Stay | Increase Bookings | Reduce Costs | Save Time | From interviews with industry experts and successful holiday home owners to useful and useable ideas, resources and discussion. If you love your Vacation Rental | Holiday Let | Serviced Accommodation and want to get the best out of it, then tune in! Every holiday home owner has the same battles, learning curves and worries whilst striving to build their holiday let business to be the best that it can be-from weeks rented and increasing income to the all important guest experience. So we're here to talk. About any and every aspect of the holiday let | serviced accommodation| holiday rental | bookings world. If it affects you. If it affects your property. If it affects your bottom line. If it affects your guests. We'll talk about it! Come and connect with us at for show notes, free resources, tutorials, videos and downloads. Your Holiday Let Success awaits!

Vered Schwarz joins me from Guesty, where she is COO. Guesty is an end-to-end property management platform for short-term rentals, providing users with features including a multi-calendar tool that syncs all their listings, a unified inbox that syncs all messages across several channels in one place, automated task capabilities, 24/7 guest communication services and more. Recently the company raised $35M in Series C funding, bringing it’s total number raised to $60M, making it the highest-funded short-term property management platform on the market.

Vered also talks to me about Women in the Industry and her recent article in Entrepreneur Magazine.

Take a look at the full episode show notes right here

Direct download: vered_guesty_edt_final.mp3
Category:general -- posted at: 5:00am EDT

On 8th November 2019, the very first Short Stay Show Summit took place at the Hotel Hesperia Tower in Barcelona. Here’s what went down!

Direct download: review_sssbarcelona_edt.mp3
Category:general -- posted at: 12:00pm EDT

Short Stay Show Podcast - Big Data & Marketing - Graham Donoghue - Sykes Cottages

Graham Donoghue is CEO at Sykes Holiday Cottages, the leading and fastest-growing independent holiday cottage provider, offering over 17,000 holiday homes across the UK, Ireland and New Zealand.

"We are the fastest growing independent holiday cottage provider." Graham Donaghue

Graham joined me on the podcast to tell us what an experience of advertising your holiday home with Sykes Holiday Cottages entails - he shares the huge growth that Sykes has seen over the past 3 years and an insight into the future plans of this fast moving company.

Direct download: graham_D_sykes_aud_edt_final.mp3
Category:general -- posted at: 5:00am EDT

Short Stay Show Podcast - Mass Exposure for Your Short Stay - Vanessa De Souza Lage - Rentals United

Vanessa De Souza Lage is the CMO at Rentals United, the channel manager that provides a central location for your all your advertising channels, syndicates your listing out across these sites, saving you hours of work in your Short Stay business.

Listen to the full episode and get in touch with Vanessa on the website

Direct download: SSS_Rentals_untd_edt_.mp3
Category:general -- posted at: 12:57am EDT

This is the last in our three-part podcast series with’s Ale Pacillio. On our last podcast, we talked a good deal about how is addressing some of the toughest challenges vacation rental owners face.

Today, we will be talking about the future of and exciting developments underway at the company that can help your business grow.

Direct download: fin3BDC3_New_Together_Grow_2.mp3
Category:general -- posted at: 12:00pm EDT

Short Stay Podcast | Alessandro Pacilio | Care. Help. Achieve |


Following on from our 1st Podcast, where we delved into the industry at-large, today Ale Pacillio will be answering some of your questions today on what is doing to help make life easier for you as a VR owner

Direct download: 2BDC2_Care_Help_Achieve.mp3
Category:general -- posted at: 8:00am EDT

In this episode Alessandro Pacilio joins me from, where he leads product marketing for the company’s homes and apartments division focused on professional short-term rental partners. is one of the largest travel platforms on the planet, but lesser known is that it has an entire department of its business dedicated to homes and apartments.

We get to know more about Ale and his role within BDC and he shares some exciting insights into the growth of the short stay side of BDC, where the best place to rent out a short stay property is and the benefits of being on Booking. com as a Short Stay Owner or provider.

They also talk about tips, trends and insight about how property owners, managers and investors can deliver the best experience for guests and travellers.

Listen to the full episode and have a read of the show notes at

Direct download: 1BDC1_Global._Secrets._Shared_edt2_edited_1.mp3
Category:general -- posted at: 5:36pm EDT

Short Stay Show Podcast - Luggage Storage Network - Catherine & Jack - Stasher

Stasher came about in 2015 as the brain-child of two Oxford Graduates.  Anthony lived near Kings Cross in London and regularly had friends asking if they could leave bags at his place so they could explore the city. They quickly realised hundreds of people must have this problem each day, and with struggling small high street businesses across the city that have extra space, this could be the perfect place to store them. They now have over 1000 storage locations across the world, all over Europe, US, Aus and Asia including hotel brands like Acccor and Premier Inn. 


Join me as Catherine & Jack from Stasher share how this genius luggage storage idea can ease the arrival and departure of guests into your property and give them a better experience, whilst removing an issue for you as Short Stay Providers

Direct download: SSS_Stasher_edt.mp3
Category:general -- posted at: 5:00am EDT

Short Stay Show Podcast - Guest Experience Tablet - Henry Bennett - YourWelcome


Henry joins us from YourWelcome where he is CEO - YourWelcome is a smart tablet for short term rentals that is left out for guests and acts as the informational and transactional portal during their stay. Owners and managers can leave video instructional guides and upsell additional services (eg late check out) through the tablet. YourWelcome is installed in over 15,000 short stay properties globally.

In the second of a series of special podcast episodes with The Short Stay Show we meet Henry Bennett and learn about all things guest experience, automation and making more profits with your #holidaylet

Direct download: SSS_YourWelcome_edt.mp3
Category:general -- posted at: 5:00am EDT

The first in a special series of Short Stay Podcast Episodes

Louise Birriterri joins me from Pikl, where she is CEO. In short – Pikl are Insurance People - preserving the things you love.

Louise shares all things protection and what you can do to be sure you're covered and some surprising insights into Insurance for the Short Stay Industry.

Pikl attended the Short Stay Show in Excel in March of 2019 at Excel London, she shares her views on the importance of the show and what it is doing for the Short Stay Community & Industry as a whole.

Hear the full episode and book your place for March 2020.

Get in touch with Elaine at

Direct download: louise_-_pikl_-_edt.mp3
Category:general -- posted at: 4:44am EDT

Lorraine is a seasoned property professional, online business entrepreneur and a busy mum. Together with her husband, they’ve built a sizeable portfolio of properties and together they have branched out one arm of their business into the Holiday Let Industry, and she’s here to share her experience with us today.

We talk all things:
*Remote property management
*Guest experience
*Choosing your market & serving them
*Multi generational holiday provisions
*Wheelchair friendly accommodation

Listen to the full episode

Direct download: lorrraine_gannon_edt_final.mp3
Category:general -- posted at: 9:12am EDT

Why build your Direct Bookings? More control over our businesses, freedom from the OTA Trap, No Commissions = More Profits

In this episode I outline 2 competition strategies for two different goals that I've been running and have been effective recently inside my business at boosting Direct Bookings.

I walk you through the steps I've taken for the two different strategies and the outcomes I'm aiming for and have produced so far

Hear the full episode:

Direct download: comps_and_offers_solo.mp3
Category:general -- posted at: 5:00am EDT

A real powerhouse of an episode - Sonja and I talk all things marketing and break down the marketing terms you'll have heard of and what they mean. Starting from the ground up.

We talk branding and the right message, how to automate some of the repetetive marketing tasks, and share some great tools you can put to work in your business right now!

hear the full episode and get to the shownotes page right here

Canva course -

Direct download: sonja_leason_edt.mp3
Category:general -- posted at: 5:00am EDT

Prolong the Life of Your Mattress and improve your guests experience!

Who knew just how much nastiness could be left inside a mattress, even with the protective covers that I know you're all using - well Kate knows exactly what's left behind because she cleans them ! Which not only help give your guests a fabulous nights sleep, but prolongs the life of the mattress. Also known as your investment!

Connect with me and read the show notes at

Direct download: freshsleep_edt_1.mp3
Category:general -- posted at: 3:22am EDT

We all want more direct bookings right?

More control over our businesses? Our marketing? our rules?

Of course we do. And to do that we need to really share that Booking Direct is even an option for guests, many don't realise and automatically go to the OTA's (Online Travel Agents) or Listing sites.

#BookDirectHour has been created to bring holiday let owners together, to share our best deals for guests to book direct and show the listing sites that there is a community out here who want to work with them, but are fed up of being dealt with like we're the final thought and we no longer want to have rules pushed onto our businesses.

Join this movement, let's work together to really make a difference and get this #tag trending!

See you on twitter #BookDirectHour with @holidayletpod 12pm uk time

Direct download: bookdirecthour_pod_edt.mp3
Category:general -- posted at: 5:00am EDT

Build Your Network - Get More Direct Bookings

Ever been asked by a potential guest for a property you don't have ? Whether it's the location, the date, the size, the facility that doesn't quite fit?

Yes. Me too.

And so has Deborah Labi - many times over in her 13 years in the Holiday Let Industry. Deborah realised she had turned away thousands of pounds worth of bookings over the years due to not having exactly what the guest wanted in her own portfolio and didn't have the network locally to refer the guest to.

The Have You Got Network was born! Learn how you can join, get more bookings and give your guests great service

Listen to the full episode here

Direct download: deborah_edt_final.mp3
Category:general -- posted at: 5:26pm EDT

Rental fraud is sadly becoming more and more prevalent in our Industry and it's tainting what we've all worked so hard for - it's time to take a stand, make changes, protect our guests and our industry and stamp out the criminals who regularly elude the authorities.

Chris is the founder of I-Prac, the verification platform that approves property owners and rental agencies around the world, protecting travellers from rental fraud. What that means in real terms though - is protecting families planning exciting holidays and looking forward to creating special memories together from arriving on their long planned and awaited trip only to find their dream villa they paid that huge £5k deposit for….doesn’t actually exist. The knock on effect of protecting travellers, is protecting us and our Industry.

Hear the full episode at

Direct download: final_edt_chris_maughan.mp3
Category:general -- posted at: 5:00am EDT

Soooo much exciting stuff going on in the Holiday Let Industry, many in person and online meetups - so dive in and start hanging out with proactive Holiday Home owners and managers just like you with these top holiday let industry events!

Direct download: events19.mp3
Category:general -- posted at: 5:00am EDT

091: VR Scheduler | Jill Mason | Automate Workflow, Get More Done

There's always so much to track, schedule, plan and check when looking after a Holiday Home...

Jill Mason joins us from VR Scheduler - the online tool that helps you automate vacation rental workflow so you can get more done in less time!

Direct download: jill_Mason_edt.mp3
Category:general -- posted at: 3:49am EDT

On 14th March 2019 the very first Short Stay Show took place at Excel in London and this is what happened!

Hear from some of the speakers and exhibitors giving the lowdown on their experience of the day, head to the show notes page to connect with the people from The Short Stay Community that I was lucky enough to speak to!

Direct download: short_stay_show_review.mp3
Category:general -- posted at: 11:50am EDT

089: Noiseaware | The Smoke Detector for Noise

Noisey guests can be a huge headache for owners in the short term rental industry. Andrew Schulz from Noiseaware along with Co-Founder dave Strauss are on a mission to change that ! They have created smart noise sensors which will alert you to any issues in your property, wherever you are in the world. In short they're giving people the power to know the noise level at their property anytime, anywhere.Or, as the guys both told me when I first met them at the London UK VRTech Live in March 18, they're party pooping their way around the globe!

listen now at

Direct download: Noiseaware_edited.mp3
Category:general -- posted at: 12:00pm EDT

This is the show the UK Short Term Stay Industry has been waiting for - taking place in March 2019 on the 14th at ExCeL London!

Listen to Diane Lloyd, co-organiser, tell us all about what to expect and why it's a must attend event.

Listen all the way to the end where I share a discount code only for listeners of the Holiday Let Success Podcast!

Direct download: diane_lloyd_aud.mp3
Category:general -- posted at: 12:00pm EDT

088: Beginners Guide to Channel Managers

So what is a Channel Manager anyway ?

And why do I need one?

At the beginning of my journey as a Holiday Home Owner there were plenty of terms that popped up that I was unfamiliar with - Channel Manager was definitely one of them - but as time has gone by and I've learned and implemented I now know what a Channel Manager is and what an integral part of my business it is.

Direct download: 88_beginners_channel_managers.mp3
Category:general -- posted at: 12:00pm EDT

087: Sean T Miller - Pointcentral - Smart Home Solutions

Sean Miller joins us from PointCentral who provide Smart Home Solutions for the future focussed Vacation Rental owner. Their Vacation Rental Smart Home Solutions work to improve security, reduce energy costs, streamline operations and impress guests.


Take a look at the full post here and connect with Sean

Have you used Smart Home Technology in your Short Stay Accommodation?

Let us know how it works for you in the Holiday Let Success Podcast Community right here

Direct download: sean_millar_edt_.mp3
Category:general -- posted at: 12:00pm EDT

086: Beginners Guide to OTA's

Holiday Rental Websites, OTA's, Booking Sites or Listing Sites? Let's start by looking at what the heck an OTA is anyway, Online Travel Agent apparently - yes I was as confused as you with the term initially too - but I'm going to talk you through my understanding then see how we can best fit them into our businesses!

Direct download: beginner_guide_otas.mp3
Category:general -- posted at: 12:00pm EDT

086.5: Merilee Karr - Under The Doormat - Bringing Community to The Short Term Letting Industry

Merilee is the founder of Under the Doormat, a London based, short term home accommodation company rooted in the sharing economy.  With a sharp focus on customer service for both owners and guests, they are different to the norm and offer the quality of a hotel in the comfort of a home

Listen to Merilee's background, her involvement in advocating for the Industry as one of the founders of the STAA and her input with The Short Stay Show:

Listen now:

Direct download: merilee_edt.mp3
Category:general -- posted at: 12:00pm EDT

Have You Got Luggage Storage?

Answer the question most guests ask - have you got anywhere I can leave my luggage before check in or after check out?

Listen to this episode to find out how you can help your guests experience, offer luggage storage, but without the issue of where it'll all go!

Direct download: citystasher_edited.mp3
Category:general -- posted at: 5:00am EDT

I've learned a lot since becoming a holiday home owner - some more surprising than others, and I thought it'd be fun to share ten things that I didn't know and didn't expect to have to know. Some are big, some are smaller, all have had to be negotiated and worked around in my journey so far - and I'm sure there'll be many more realisations moving forwards!

One things I talk about is becoming a marketer - to get hold of the Facebook Ads beginners Step by Step guide I talk about in this episode head to

Direct download: 10_things.mp3
Category:general -- posted at: 4:35am EDT